Booming Hot Pot & Grill

Recent Reviews

1. Jessica Harley Heaps Spears (Rating 5/5 | Feb 14, 2026)

   “All you can eat delicious food, fantastic service, and very comfy seating.”

   Owner reply: Thank you for the wonderful feedback! We’re thrilled to hear you loved the all-you-can-eat food, our service, and the comfortable seating. Hope to see you again very soon!

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2. McKenzie Gilbert (Rating 2/5 | Feb 10, 2026)

   “Worst hotpot experience we've had. I get not wanting food waste, but our waitress was extremely rude about us ordering more food even though it's all you can eat. I feel like we definitely didn't get out $ worth because we just wanted to get out of there. Definitely won't return.”

   Owner reply: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations.<br><br>We understand that as an all-you-can-eat restaurant, guests should feel comfortable ordering within our policy. While we do have guidelines in place to help reduce food waste, there is never an excuse for our staff to be rude or make a guest feel unwelcome. We sincerely apologize if our service came across that way.<br><br>Your comments have been shared with our management team, and we will be addressing this internally to ensure our staff communicates policies more respectfully and professionally in the future.<br><br>We regret that your visit ended on a negative note and that you felt rushed to leave. This is not the experience we aim to provide. Thank you again for your feedback—it helps us improve.

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3. Lisa Hood (Rating 4/5 | Feb 8, 2026)

   “Good food and wide variety.”

   Owner reply: Thank you so much for your feedback! We’re happy to hear you loved the food and our wide selection. Looking forward to welcoming you back!

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